As a QSR customer, I’m used to being asked whether I’m going to eat in or takeaway. There are two main reasons why we are asked this.
The first is that a sale item’s recipe might change slightly if it is to be taken away. For instance, plastic cutlery may be added to a boxed salad, or a paper cup to […]
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Cash continues to fall from favour across the UK economy as a whole, and the hospitality sector is no exception. Cash now accounts for only 20% of takings in the average Kobas venue, down from 38% in 2016.
The advantages are clear: less chance of violent robbery, reduced chance of theft from disgruntled employees, no more trips to the bank to […]
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Some background on user identification
Kobas EPoS has always required users to log in using a four digit PIN. This method of authentication was chosen because it was ubiquitous. Any device, from an iPad to a giant touch screen, can support PIN authentication.
We have recognised though that PINs are a compromise position, both in terms of speed and security, so we’ve […]
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In early February, your Kobas EPoS Admin menu will be changing just a little. We know how jarring changes can be, so wanted to alert our followers that this is coming!
What is changing?
The buttons you use to Log Stock Usage, Log Special Order and Refund are moving into the “This Session” section at the bottom of the screen. Note that […]
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Today sees the release of a completely new EPoS Menu Layout Manager, and we’re happy to say that it is going to make the lives of anyone managing menus a lot quicker, easier, and simpler.
We have completely overhauled the user interface of this page and this means that we’ve been able to add a whole raft of new features, including […]
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We’ve made some improvements to our VAT receipts. Now they’re clearer, neater and more informative!
The VAT summary on your receipts will, once this is released this week, be broken down by tax rate. Each tax rate will have columns that display the Tax Rate Percentage, and amounts allocated to Net Total, Tax Total and Gross Total.
For example, if you […]
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Voids, Table Moves and Reprints – Keep the Kitchen in the Loop
Mistakes happen, and people change their minds. An order can be added to the wrong tab, a group of people can choose to move from one table to another, an extra item could be accidentally added to an order, or a customer can change their mind having placed their […]
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This month we’ve re-launched the Customer Loyalty Report, so this post highlights the major changes and showcase features. All the information shown below can be exported as a CSV allowing for custom analysis in Excel or similar software.
Loyalty Scheme Members
Establishing a positive relationship with your regular customers is a vital part of growing a successful hospitality business. To do so […]
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Following a series of updates on our Rota Creator last month (here) that allows you to perform tasks using hotkeys on your keyboard, we have added new changes to make things much easier and more efficient.
Department Filters
As the screenshot above shows, we have added the capacity to ‘filter’ the rotas and hours worked pages by department. You will find […]
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*Although this feature is now available for all clients, you will need to have table names enabled in order to make use of it, please contact our Support team so that we can get it set up for you.
We’ve had a busy couple of months at Kobas with a few releases! Today, we’re delighted to unveil our newest feature: Tables […]
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