The Customer Interaction Centre (CIC) is where Kobas extends to your customers in the form of a branded, customisable, web application.
Bring your customer-facing platforms together into one consolidated and easy to manage app.
Our Customer Interaction Centre (CIC) suite contains feature-rich applications such as mobile ordering, delivery / click & collect and customer loyalty. This gives your customers access to a variety of your services without having to navigate to different apps and/or websites – easy! Developed to bring your platforms together, offer more functionality, improve customers’ experiences and increase efficiency for everyone.
We understand that there isn’t a one size fits all approach to your customer interaction, so you can pick and choose which options you’d like included in your app based on your business requirements. As a scalable system, you can add others at a later date if and when required.
