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Allergen & Dietary Profiling

Give your guests peace of mind with transparent allergen information, accessible on the Kobas EPoS and all online ordering platforms.

Hospitality operators have a legal duty of care to communicate clear allergen information to their customers. However, even with provisions in place such as placing allergen icons on hard copy menus and sharing allergen information verbally, accidents can still happen.

Manage and provide allergen information easily and accurately with our allergen profiling functionality.

Our approach

Add allergen and dietary information to ingredients and EPoS items (also known as recipes or PLUs) in the Kobas recipe engineering system, in minutes. Simply browse through our legislated allergens and assign them to ingredients accordingly. When building recipes using allergen-assigned ingredients, the Kobas system will automatically pull through the details and create the allergen profile for you.

Those details will also translate into your online ordering apps to provide your customers with complete allergen transparency.


• Need to swap out or add ingredients to an item? Not a problem. The allergen profile will automatically update accordingly.

• Product modifiers are also built from your allergen-assigned ingredients. That means if the allergen status of a dish changes based on a specific selection, the allergen profile on your customer-facing ordering apps will change automatically.

• Reduce time spent on conversing with chefs and checking product packaging for allergens by exporting and printing allergen profiles from Kobas Cloud. Keep on hand to easily access during service.

• Our online ordering apps feature an allergen identifier tool, enabling your customers to select their allergens and view a colour coordinated menu to help them choose items that are safe for them.

• Customers can learn more about the contents of a dish by selecting the allergens and dietary tab when ordering through our mobile ordering app or the delivery / click & collect platform.

• Confirm if an item has no allergens, allowing for the ability to differentiate between items that have no allergens and items that have no confirmed allergen status.

• If a recipe has no allergens assigned, we’ll give you a prompt reminder just to make sure. All items that do not have any allergens assigned will be recognised in your Kobas online ordering apps and automatically populate a “please ask about allergens” notice for your customers.

What information can you assign?

Kobas stores all legislated allergens within the 14 major groups.

• Browse through all allergen groups such as Cereal/Wheat and add the specific allergen types within that group. For example, Wheat, Rye, Barley and Oats.

• Provide increased transparency and protect your guests further by assigning a contains, may contain or trace label against allergens.

• Utilise the dietary tab to assign labels against dishes that are vegan friendly, vegetarian, gluten-free, halal and kosher.

Recording allergen information

Managing allergen information can be an inefficient task. This often includes creating, updating and storing product specification sheets on an excel spreadsheet, adapting hard copy menus in line with changes and managing a separate stock system.

Utilising our allergen & dietary profiling tool in conjunction with our recipe engineering, stock control and In-Venue technology, enables hospitality operators to consolidate their system, streamline their processes and reduce administration.

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Get in touch to discuss your requirements and discover what Kobas can do for your business.

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