Complete Hospitality System
Explore one connected system for all your needs.
What is a hospitality management system?
A hospitality management system is often one of two things. It can be a system that helps operators manage bookings/reservations and other tasks across a hotel venue, or a system that includes a variety of management tools suitable for different sectors across the hospitality industry – like Kobas.
Our complete technology suite helps restaurants, pubs, bars and many other food and beverage businesses, manage different areas of the business from one centralised space. Developed, managed and maintained in-house, our system contains everything you could ever need for your operation including reliable EPoS, staff management tools, stock management, intuitive online ordering solutions such as the order and pay at table app, and so much more.
What are the Kobas Product Pillars?
Our system has a lot to offer, so here’s how we break it down.
To showcase exactly what businesses can utilise within Kobas, we use a model called the Product Pillars.
Each pillar services a specific area of your business and contains a dedicated suite of platforms. Data is shared between all pillars, connecting seamlessly to provide maximum functionality, transparency and efficiency across everything that you do within the system.
In-Venue
Our In-Venue product pillar contains on-site software solutions such as our EPoS system, built to drive efficiency, accuracy and productivity during service.
EPoS / Mobile PoS
User-friendly, fast and flexible. Discover an EPoS system developed with hospitality in mind.
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Operations
Gain maximum control, increase profitability and streamline time-poor management processes with an invaluable suite of operational platforms.
Stock Control
Ordering, transferring and managing stock within a business is one of the most time-consuming tasks for hospitality teams. Instead, introduce smooth stock control processes that save your team time and your business, money.
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Recipe Engineering
Do you want to maximise on profitability against your recipes? Create and manage recipes with our comprehensive recipe engineering tools, providing you with granular transparency into actual costs, profit margins, wastage levels and much more.
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Allergen & Dietary Profiling
Protect your guests by keeping them informed with easy to access allergen, dietary and nutritional information against the items on your menu.
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Compliance Tasks
Get the information you want, in the format you need, on time and fully compliant with a set of customisable opening, in-shift and closing tasks.
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Customers
Build customer retention and deliver the best guest experiences with a suite of customer-led technology platforms.
Customer Loyalty
Reward your customers and boost revenue by increasing visit frequency with our customer loyalty app. Branded to your business, feature-rich and easy to manage.
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Mobile Ordering
Put the power of ordering into the hands of your customers and increase efficiency for everyone, with our order and pay-at-table mobile app. Add the link to your website or place a QR code on the table to begin a seamless ordering process, no app download required!
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Delivery / Click & Collect
Allow your guests to enjoy their favourite food at home and unlock an additional revenue stream with our delivery and click & collect platform. Hosted in a branded and progressive online ordering platform that is seamlessly connected to your full Kobas system.
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Multi-Venue Ordering
Simplify the ordering experience for your guests when visting a food hall with the Multi-Venue Ordering. Goodbye to waiting in long queues and making multiple payments! Learn more
Vouchers & Promotions
Boost footfall during those quiet periods with tailored discounts and promotions. Want to create dedicated loyalty promotions or generate codes to support external marketing campaigns? The choice is yours.
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Reservations & Bookings
Replace manual booking processes with rapid reservation management. Eliminate cross bookings, reduce reservation errors and increase covers by integrating Kobas with leading reservation systems.
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Customer Relationship Management (CRM)
Explore a CRM system that makes customer data management, easy. The Kobas CRM system provides you with a granular, insightful view of your customers and the interaction they have with your business.
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Teams
Streamline all team-related tasks from the moment a candidate applies, through to following a custom onboarding process, the scheduling of rotas and managing labour costs.
Recruitment & Applicant Tracking
Free up to 100 management hours per venue per year, with a slick recruitment platform, helping you find the top talent to join your team with tailored landing pages, smart custom fields, and more.
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HR Management
Discover the streamlined way to manage your HR processes. Our HR management system stores all information against your employees and helps you stay on top of key tasks, by bringing everything together into one centralised platform.
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Rotas & Payroll
Create, manage and share beautiful rota schedules. Our Rotas & Payroll platform features an easy-to-navigate interface, making scheduling simple. Your employees can even access the rota via their own mobile device, so no skipping a shift!
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Holidays & Time Off
Have you ever put a member of staff on a shift not realising they had an authorised holiday scheduled? An easy mistake to make when manually managing rotas. Our holidays and time off tools take the stress out of tasks just like this by working in harmony with the entire Teams suite.
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Insights
Turn insights into actions and push your business forward with a range of detailed insights, accessible straight from the cloud.
Operational Performance
Want to identify the best performing items within a product group? How about analysing week-on-week sales and wastage levels? Keep a close eye on information just like this and more, with operational performance reporting.
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Customer Engagement
Loyal customers are advocates of your business, providing a consistent revenue stream through re-visits. Understand the impact they have on your business by analysing the performance of loyalty campaigns, loyalty member spending habits and more with our customer engagement insights.
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Labour Analysis
Staffing is one of the largest costs to a hospitality business, so it’s important to ensure that everything is ship-shape across your team and performance is at its peak. The data found in labour analysis insights can be used to support appraisals, forecast budgets and schedule reports. Overall, it’ll help you make the most cost-effective staffing decisions.
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