We understand food halls, markets and similar types of businesses are in need of an EPoS system that can keep up with their unique requirements. Kobas is the technology partner to offer exactly that by providing a centralised suite of software platforms, making it easy for food hall owners and traders to connect with customers, reduce queues, increase revenue, and consolidate data.
Kobas’ flexible structure and granular role-based permissions let owners and head office teams oversee trader performance, central operations, and reporting across the whole hall – with as much or as little involvement in each trader’s day-to-day as required.
Each trader gains access to their own dedicated venue within Kobas, complete with independent menus, stock management, and more. This allows them to only see what matters to them and can run their business their way, without being impacted by other traders.
Discover a flexible EPoS system for food halls that can meet the specific requirements of each trader.
Kobas provides a till installation per trader alongside access to their own Kobas Cloud account, allowing users to manage every aspect of their own outlet including menu management, stock, rota scheduling, and beyond. This allows food hall owners to pass administration from their own team and onto the operators, saving many hours for everyone.
The food hall model presents some challenges for customers when ordering. Queues build up and ordering from multiple traders can be difficult. Add in allergy information that’s hard to find and awkward waits at busy stalls, and suddenly the experience is impacted.
Enter our Multi-Venue Ordering app, the must-have tech for food hall style businesses. From one single web app, customers can find a seat, scan a QR code, order from multiple traders, pay in one go, and track the order as it’s being prepared. It even includes a smart tipping feature that splits tips fairly between vendors.
A centralised system means all data is stored in one place, making it easier for food hall owners to retrieve information. No more exporting data from different systems and second-guessing accuracy.
With Kobas, each trader gets their own secure account, letting them manage their menus, pricing, and reports independently – no need to go through the food hall operator. It cuts down on admin, removes bottlenecks, and saves time.
With the Multi-Venue Ordering App, customers spend less time queueing and more time choosing tasty food from different vendors (and placing that order within minutes!). All in all, encouraging a higher spend per head.
Using fewer systems means reduced subscription costs and simplified contracts, whilst creating a more straightforward pricing model that benefits traders and the food hall operator.
Reducing reliance on third-party integrations minimises points of failure. With everything working together in one connected system, you gain greater reliability, fewer disruptions, and more time to focus on driving success.
As a complete system, traders gain access to enterprise-level software at a fraction of the cost, giving them the tools required to scale up and phase into new areas of the Kobas system when they’re ready – without the hassle of searching for plug-ins.
For traders experiencing a high volume of orders, the Kobas Kitchen Display system is the answer. Our slick system helps kitchen teams manage orders in just a few taps, allowing them to focus on serving up great food, fast. It brings together incoming orders from multiple channels including in the venue, the Kobas ordering app, Deliveroo, Uber Eats, and more, so your team can see all orders in one clear view and prioritise them with ease.
One of the biggest headaches for food hall owners is managing the data across all vendors who often use disparate systems. Kobas eliminates that problem – giving head office and traders a single, centralised platform with real control and real-time visibility at trader level and food hall level.
Kobas pulls your required figures into a single report, allowing for the addition of revenue sharing rates to cut the financial admin from hours to seconds. Gain insight into customer activity and venue performance with ease. It’s all there, already connected.
When using Kobas, the EPoS system is just the beginning. Our complete suite of enterprise management tools enables you to handle all areas of the business including rota scheduling and holiday management, through to stock control, recipe engineering and those all-important compliance tasks.
How much is an EPoS system for a food hall?
The cost of a food hall EPoS system can vary depending on the EPoS provider, your system requirements, and the number of vendors operating within the food hall.
Typically, most systems are made up of a few areas:
1. Subscription services:
a. Covers access to the software
b. Often modular, enabling the food hall and vendors only pay for the areas they need
c. Usually charged monthly or annually
2. Upfront costs:
a. May include hardware such as tills and printers
b. Some providers include hardware within the subscription, as a purchase, or on a loan basis
c. Onboarding fees, covering system setup, installation, and staff training
As for ongoing support, packages vary but may include an additional cost or included in your subscription fee.
Kobas offers a flexible, subscription-based pricing model designed specifically for food halls. Our approach provides teams with access to all areas of Kobas, but split between the food hall owner, central bars (if applicable), and vendors. It includes ongoing support and may include a dedicated Account Manager.
Learn more about our pricing
How does a multi-vendor system work?
A food hall operates using one central system for the entire site. This gives the food hall team overall visibility and control (if and when needed), while each vendor can access only their own account and data.
How it works:
• A single EPoS provider is used across the whole food hall
• The food hall operator has central oversight and reporting, reducing the need for combining reports from multiple vendor systems
• Each vendor has access to their own individual account within the central system (hidden from other vendors)
• No need for vendors to research or invest in separate systems
• Vendor confidence that their setup meets the food hall’s technical requirements
How is a food hall system set up?
A food hall system can be set up in different ways, depending on how the food hall owner wants to operate. The Kobas system offers this flexibility.
Most food hall owners require Head Office access for overall control. This might include the use of team management for shared or central staff at the Head Office, along with reporting.
The food hall owners may also operate a centralised bar within the venue. This means they are responsible for the bar setup, staffing, and stock.
In Kobas, food hall-owned areas (such as the central bars) are:
• Set up separately from individual vendors as their own “venues”
• Managed with their own staff roles and permission levels
• Reported on independently, whilst contributing to the overall food hall insights
This approach gives food hall owners flexibility, clarity, and full control over the areas they operate
How are new vendors onboarded?
With Kobas, food halls and how their vendors are onboarded is dependent on the setup. For example, some food halls may decide they want to assign a Head Office team member as a Kobas Champion who will support the vendor with their Kobas Onboarding.
Other food hall teams may prefer that Kobas manages this process. With this, vendors will be supported by a Professional Services Manager at Kobas who will go through the setup, installation, and training with the vendor’s team.
Can I have multiple food halls in one account?
Yes. With the Kobas system, food hall operators can manage as many food halls in one account as required. This is due to the specific Multi-Venue Ordering configuration, allowing businesses to set up an Area which has a lead venue assigned. Additional venues also sit within that venue.
For example:
• Area: North
• Lead Venue: Food Hall 1
• Venue: Central Bar
• Venue: Vendor 1
• Venue: Vendor 2
