We know that customer retention remains a challenge for businesses, and with a reported eight licensed sites closing per day in the past year alone, it is now more important than ever. They say a one-time customer is a lost opportunity and new customers are expensive to acquire. Returning customers provide consistent revenue, and restaurants […]
by James O’Sullivan, CEO, Kobas Technology, in general, has reached new heights in the last decade. With that came the evolution of the Electronic Point of Sale (EPoS) and working in the front-lines of the cross-space between London’s web technology scene and the burgeoning hospitality industry in the UK puts us in a wonderful position […]
The Kobas Customer Loyalty platform has been a cornerstone of the Kobas offering since 2014, and so it is with great happiness that we can today announce a major update that will help our clients to drive trade in their venues and delight their customers at the same time. Enter: The Loyalty Point Booster. Our […]
Our engineering team recently concluded their work on the first phase of our stock project, which means that the building blocks of the Kobas stock system – ingredients, products, and EPoS Items – have all been redesigned to cater for multiple suppliers. Not only this, but our tech wizards have designed a tool that converts […]
James O’Sullivan, CEO of Cloud-based hospitality management service KOBAS, started out his career working in IT by day and club management by night. The rare combination of skills and experience paid dividends when a group of his friends, who ran a chain of bars in London, approached him for a favour to automate their group GP, […]
Last week we installed into the lovely Palm Court Brasserie. Serving up Parisian-style French cuisine and fitted with a 1920’s décor, it’s located in the heart of London’s popular Covent Garden. This the third of eight venues belonging to the Maxwells Group following our installs into Maxwells and Boulevard Brasserie with the others to follow later this […]
We have been quieter than we aim to be on this blog in recent weeks, but it has not been from want of activity in the Kobas engine room. Our developers have been working on a complete overhaul of our stock system, starting from scratch, and rebuilding from the ground up. As an entirely new […]
With the updates we’ve been making to our data protection – most notably to the sections in Kobas Cloud relating to your staff – it should come as no surprise that we’ve extended this to your customers as well. In the rare instance where a customer would like to delete their loyalty account, this would […]
With the GDPR deadline of May 25th looming, it’s important to get a handle on where you stand with the data that you hold. That’s why we have already created tools to automatically erase outdated data, as well as a home-page widget that shows users the information that we hold on them. This latest update allows […]
Exactly a month ago we announced the launch of our industry-first Cloud EPoS Simulator. It’s a fantastic product that allows in-venue EPoS menus, discounts, price-bands and tab management to be replicated and tested from anywhere in the world at any time; all that’s required is an internet connected device. There is just one aspect though […]
We are delighted to announce the immediate availability of the Kobas Cloud EPoS Simulator. It’s an industry-first application that allows in-venue EPoS menus, discounts, price-bands and tab management to be replicated and tested from anywhere in the world at any time; all that’s required is an internet connected device. How is it useful? Kobas Cloud […]
With a huge update due later in the week, I’m happy to announce that we’ve also released two smaller changes to our discount and venue managers that may have flown under your radar. Both of these features include changes to the presentation of receipts, in our unending commitment to not only provide ease and clarity […]