“Kobas is a reliable, fast and comprehensive system that gives us a 360 degree view of our business, live as it happens.”
Cosimo Grasso
Director, Pizza Brixton
Success Story
About
Independent pizza restaurant brand since 2017
Powered by Kobas since 2020
Venues
Sector: Casual dining restaurants
3 venues across London
Featured products
Hospitality EPoS | Customer Interaction Centre | Stock Control | Recipe Engineering
Pizza Brixton is an independent pizza restaurant brand with three popular venues across London, brought to you by three experienced restauranteurs, Cosimo, Zak and Anis. Together, the team have created an atmospheric dining experience with authentic Italian cuisine at the centre.
The first Pizza Brixton restaurant opened its doors in February 2017, inspired by Zak and Anis’s love for good Italian food and a craving for true Neapolitan pizza “verace”. Cosimo brought skill, passion and knowledge to the table, which can be seen in the menus, including handpicked ingredients and Italian wines and coffee imported from Cosimo’s home region Salento, Puglia.
The flagship venue was a quick success and another Pizza Brixton was born soon after. It was 2018 when the second restaurant opened its doors, situated between Clapham Junction and Wandsworth on St. John’s Hill.
And, it didn’t stop there. Another year later in August 2019, they opened their third and most adventurous restaurant yet (being their first shop north of the river) located on Roman Road, Bow.
Challenges
For years, the team at Pizza Brixton used an unreliable system that interrupted service due to system crashes. This would result in calls to the support team, with long wait times and unresolved issues. When their busy venues were left using pen and paper to write orders for the kitchen, they knew it was time to look at other options.
Reliability and dependable support services became paramount requirements from their new tech partner. In addition to this, the Pizza Brixton team sought a system that could consolidate their standalone platforms, enabling them to manage key functions and analyse business performance from one place.
Pizza Brixton adopted Kobas in 2020, putting reliability and efficiency first
After receiving a recommendation from another hospitality operator, Pizza Brixton explored Kobas further and went onto deploy the system in 2020. Particularly, the team were impressed by the speed of the system which now provides them with the efficiency, reliability and user-friendliness needed for their busy venues.
Pizza Brixton now benefit from:
• Reliable EPoS system that won’t let them down during those crucial hours of service.
• Customer Loyalty and Click & Collect, hosted in one frictionless web app.
• A complete and connected hospitality system with access to key tools from one place including stock control, insights and workforce management.
• Integrations with their chosen accounting software and delivery platforms.
• Excellent aftercare services that they can count on including a dedicated Account Manager.
