Reservations
Eliminate cross bookings, reduce reservation errors, and increase covers with Kobas Bookings or one of our expert integrations.
From real-time partner integrations to our in-house booking platform, Kobas offers flexible ways to help you take more reservations, reduce manual effort, and give guests an easier route to book.
Whether you’re looking for the full works or something simple to start with, we have the tools to help and with everything integrating seamlessly to your Kobas EPoS system.
Integrated reservations
Kobas integrates with leading reservation platforms such as DesignMyNight to support live availability, reduce double handling, and keep teams (and customers!) on the same page at all times. Experience a real-time booking flow, fewer manual processes, reservation data being visible in Kobas, and efficiency for management teams.
The customer visits your website, browses real-time availability, and places the booking.
The booking information automatically syncs to Kobas Cloud and the availability is updated online.
Management view incoming reservations in Kobas Cloud and the Kobas EPoS with ease including deposit handling.
The booked customer arrives and the front-of-house team assign their booking to a table/tab. Done!
Kobas Bookings (new)
Built right into the Customer App, Kobas Bookings gives you a branded booking page that’s ready to share wherever your guests find you and on any device – your website, social media and across email marketing. No third-party platforms – just a connected way to capture reservation requests.
The Customer App centralises every touchpoint in one place, so signed-in guests can keep tabs on their loyalty points, order, and place bookings – all without switching apps.
The customer visits your website, selects a date and time via your branded Kobas Bookings page, and submits their booking request.
The booking request syncs to Kobas Cloud and notifies management via an email, ready to action by either accepting or declining the booking.
An email is automatically sent to the customer to either confirm or decline their booking. Accepted bookings sync to Kobas EPoS.
The booked customer arrives and the front-of-house team assign their booking to a table/tab. Done!
Room bookings
Run a boutique hotel or a pub with rooms? We support room bookings by partnering with a number of booking system experts, ensuring your rooms are visible on the best websites and that booking data is fed back into Kobas Cloud for on-site management and data transparency.
When your guests arrive, you can run a tab for them on your Kobas EPoS for the duration of their stay, allowing them to pay one single bill at the end. Keeping all of your finances and data in one consolidated space.
What else can you expect?
Table reservations and room bookings can be processed 24/7 when using an online system, reducing time spent on completing and updating manual booking sheets, taking phone calls and checking availability.
Fill your seats by using our customer engagement insights tool to understand reservation performance. Pair that data with a targeted marketing campaign to identify key trends and encourage online bookings.
Automated reservation and deposit confirmations are sent to your customers when inputting bookings manually through Kobas Cloud, or when a booking has been made online through the third-party integration.
