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Customer Interaction Centre

Bring your customer facing technology solutions together into a connected, branded application with the Kobas Customer Interaction Centre.
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Bring your customer-facing platforms together into one consolidated and easy to manage mobile app.


The Customer Interaction Centre (CIC) is where Kobas extends to your customers in the form of a branded and customisable application.

Our intuitive app gives your customers access to a variety of services without having to navigate through different apps or websites (no-one likes juggling different logins!). It includes order and pay at table, delivery / click & collect, customer loyalty, gift cards, and more. Bringing your customers’ apps together, offering more functionality, improving experiences, and increasing efficiency for everyone.

We know that there isn’t a one size fits all approach, so you can pick and choose the options you’d like to include in your app based on your requirements. As a scalable system, you can add others at a later date if and when required.

What can you expect?

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Mobile-first responsive design with your branding at the forefront.

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No app install required, allowing your customers to gain access quickly via a QR code or link.

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Connects seamlessly to your In-Venue technology and Kobas Cloud for increased efficiency and transparency.

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As a progressive web application, all solutions contain the latest features and updates.

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Developed with flexibility in mind, working effortlessly on smartphone, tablet, and PC devices.

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No addition licensing costs for separate customer-led apps!

What’s included in your app?

Customer Loyalty

The Kobas customer loyalty app helps your business turn one-time visitors into repeat customers by giving them a platform to earn, track and redeem rewards. Create tailored loyalty campaigns, increase visit frequency, and increase revenue.

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Mobile Ordering

Discover a frictionless mobile ordering app for restaurants, bars and pubs. In fact, our intuitive ordering app is the perfect fit for any F&B operation looking to introduce order and pay at table. No app download, no integration, just a secure and slick solution that works in harmony with your full Kobas suite – meaning better product alignment and consistency.


Delivery / Click & Collect

Add another revenue stream into your business with our delivery and click & collect platform. As a branded online menu that connects seamlessly with your In-Venue technology such as the Kobas EPoS, it’s never been easier for your customers to place orders and for your team to manage them.


Multi-Venue Ordering

Operate a food hall business? Cater for your customers’ cravings and shape the best experiences with Multi-Venue Ordering, allowing your customers to order from multiple traders through one streamlined mobile app.



Want to discover what Kobas can do for your business?

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