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Help With Your KOBAS EPoS

A list of guides that will help you with your KOBAS EPoS.

Daily use

Logging waste and other stock usage

Adding kitchen instructions to an order

– Using customer loyalty vouchers

Gratuities, Service Charges and Tips

Getting to know your customers

– An introduction to Post Item Selection Configurations

Redeeming a Deposit.

Reporting

Your Cash Log broken down

Your Till Z report explained

Settings

Training mode

A guide to promotions and discounts

Setting up Price Bands for scheduled price changes

Configuring each till in a venue separately 

Setting up presentations to appear on your customer facing screens

Hardware

Where do the wires go?

Configuring iPads for KOBAS EPoS

The internet is down, so I can’t complete my closing tasks

My kitchen printer is jammed

Replacing a failed Hard Drive in your Dell Kobas EPoS server

What to do when your internal network fails

My Kitchen Printer Has Flashing Lights!

– Aures ODP 333 Thermal Printer Troubleshooting

Venue Hardware Management

Performing a “Factory Reset” on the Star TSP100 series network printer

My Cash Drawer is not opening