Sector: Casual Dining Restaurant
Venues: 4 and growing
Key Products: EPoS | Vouchers & Promotions | Click & Collect | Customer Engagement Insights
Pasta Remoli specialise in simple, delicious Italian dishes with handmade fresh pasta at the heart of each restaurant – meaning you won’t taste anywhere else quite like it.
The Pasta Remoli journey began in 2012 when Founder Simone Remoli, opened the first restaurant in Westfield Stratford City, London. Five years prior, Simone moved to the UK to pursue his passion for cooking, after perfecting his craft over the years in some of Europe’s most esteemed restaurants, including Locanda Locatelli, Roa, Barrafine and Bocca di Lupo.
With continued success and ambition to bring happiness to Londoners through simple cooking and perfectly made pasta, Simone went onto open three more restaurants across the UK capital with venues located at Finsbury Park, Ealing Broadway and Dicken’s Yard.
As Londoner’s interest in Italian cooking grew, Simone also began to offer bespoke pasta masterclasses ‘with a Roman spirit’, which have proven enduringly popular amongst aspiring cooks and Remoli guests.
Today, Pasta Remoli has become a stalwart of the Italian dining scene in the city. Simone continues to place the happiness of his guests at the forefront of the Remoli brand, remembering the happiness his early forays into cooking brought to his family table and committing to bringing that same sense of warmth and hospitality to every diner at Pasta Remoli.
The team at Pasta Remoli wanted to learn more about their customers, but didn’t have the right platforms in place to bring them meaningful data. As a growing and evolving business, it became crucial that this data gap was filled and they wanted to find a new system that could help them do that. Kobas were recommended to the team and they decided to move forward with deployment due to the accessible customer insights and the consolidated approach of the system.
Customer insights were an important requirement for head office at Pasta Remoli and with Kobas now in place, they have access to a range of reports and so much more. In Kobas Cloud, users can browse and manage dedicated customer profiles and view a range of customer engagement insights, helping them to make data-driven decisions for promotions. To make processes efficient and easy, the team can also build tailored promotions that are line with their budgets and goals, from one connected system.
• Ability to manage the operational and financial trading of the business. With Kobas Cloud, head office can keep a close eye on sales performance at venue or estate level, profitability, targets, budgets and more.
• Cost-effective Click & Collect offering, hosted in one frictionless web app.
• Access to a suite of other solutions within their hospitality system including stock control, recipe engineering and workforce management.
• Integrations with their chosen reservation system, delivery platforms and payment processors.
“Kobas is an adaptable company that develops their offering in line with the ever evolving hospitality industry.”
Simone Remoli
Founder, Pasta Remoli