| Comments Off on Notice of planned Kobas Cloud maintenance event: Monday 27th November 2017
Update 27th November 2017 05:30 GMT
All maintenance work is complete and was successful. No further maintenance is scheduled at this time.
There will be no interruption to Kobas EPoS service.
Maintenance window is 4am to 7am on Monday 27th November 2017.
No significant interruption of service is anticipated; this is notice of increased risk of interruption of Kobas Cloud service during the […]
We are pleased to report an encouraging 9% compound net growth in Kobas EPoS venues in 2017 Q3, proving neither summer vacations nor continued political uncertainty are barriers to hospitality venues adopting our technology and best practice. Much of this growth was in and around London, yet we’ve also grown footprint in Cardiff, Birmingham, Leeds and even in […]
Both Kobas Cloud and EPoS are offered exclusively in the Software as a Service (SaaS) model. Our clients pay a monthly subscription in return for the ability to use our Cloud website on their internet devices, and our EPoS application on their till units. A hospitality venue pays a few hundred pounds a month to access software which has cost […]
As I review the calendar year so far, it is inspiring to see our relatively small team has managed to both increase the usefulness of the Kobas platform, and already managed 62% net growth in Kobas EPoS venues in just six months. With so much going on, so many daily challenges, so many corrections and lessons to learn, […]
Everyone at Kobas is really proud to have achieved a 52% net increase in venues using Kobas EPoS in just the first quarter of 2017. It has been an incredibly exciting period for us all, even involving yours truly performing a cameo as our very own white van man, delivering EPoS around the country with my usual, spirited […]
| Comments Off on Top support queries and how to easily solve them
Each month, our support team deals with dozens of queries and requests from clients; these range from simple ‘how do I…?’ questions, to custom reports, to hardware troubleshooting. Starting today, we’ll be publishing a regular round up of easy to fix queries.
My Discount Won’t Auto-Apply!
If you’ve just created a discount in Kobas Cloud, but it hasn’t appeared on your EPoS […]
We recently sent Kobas Account Manager Luke and EPoS Support Technician Rohan on a rather unusual install adventure, a long way from their London homes! Two long days, three new venues, and at least four modes of transport later, Luke tell us how it all went down.
Monday, 7am, Kings Cross. I grunt something approximating a greeting at Rohan, our EPoS Support […]