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Category Archive: Delight Your Customers

Online Ordering: Saved Cards

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When planning our Online Ordering solution, partnering with Stripe was a no-brainer. As an industry leading payments processor, many of our clients were already familiar with the simple-to-use platform, and their customers can purchase in complete confidence, as the payment is protected by industry-leading security. Best of all – for the development team at Kobas(!) – we are able to […]

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Eat Out to Help Out: Discount Support

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This time last month, we were delighted to announce our answer to the government’s Eat Out to Help Out scheme. With just one final day of the scheme to run, we’re even more delighted to announce a new feature that will allow our clients, having seen the scheme to be a huge success, to run an adapted version into September.

We […]

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New Online Ordering Mode: To Table

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Introduce contact free ordering inside your restaurant, pub, bar or cafe, with the new To Table ordering mode as part of the Kobas Online Ordering solution.

Whilst teams within the hospitality industry have been working on ways to operate safely in line with social distancing guidelines, Kobas have been working on ways to help with new technology developments.

Recently, we announced […]

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Customer Interaction Centre

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Kobas has always been involved in everything your business does, across our four pillars: EPoS and In-Venue Systems, Operations, Staffing and Customers. Today, we are pleased to announce the arrival of a significant upgrade to the Customers pillar.

We can now unveil the initial release of what we are calling your Customer Interaction Centre (CIC), a cutting edge portal that […]

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The Enhanced Customer Loyalty Report

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This month we’ve re-launched the Customer Loyalty Report, so this post highlights the major changes and showcase features. All the information shown below can be exported as a CSV allowing for custom analysis in Excel or similar software.

Loyalty Scheme Members

Establishing a positive relationship with your regular customers is a vital part of growing a successful hospitality business. To do so […]

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