Show menu
Kobas  Cloud

Kobas Blog

Category Archive: Delight Your Customers

Online Ordering: Order Ahead

| Comments Off on Online Ordering: Order Ahead

After completing our Online Ordering platform in late June, we’ve been making incremental improvements wherever we can: the first of which was to convert our off-premises product into one suited for in-venue table ordering. Since then, the majority of improvements have been geared in that direction.

As we enter autumn, we now have a slew of checkout improvements on their way […]

Full article

Online Ordering: Saved Cards

| Comments Off on Online Ordering: Saved Cards

When planning our Online Ordering solution, partnering with Stripe was a no-brainer. As an industry leading payments processor, many of our clients were already familiar with the simple-to-use platform, and their customers can purchase in complete confidence, as the payment is protected by industry-leading security. Best of all – for the development team at Kobas(!) – we are able to […]

Full article

Eat Out to Help Out: Discount Support

| Comments Off on Eat Out to Help Out: Discount Support

This time last month, we were delighted to announce our answer to the government’s Eat Out to Help Out scheme. With just one final day of the scheme to run, we’re even more delighted to announce a new feature that will allow our clients, having seen the scheme to be a huge success, to run an adapted version into September.

We […]

Full article

New Online Ordering Mode: To Table

| Comments Off on New Online Ordering Mode: To Table

Introduce contact free ordering inside your restaurant, pub, bar or cafe, with the new To Table ordering mode as part of the Kobas Online Ordering solution.

Whilst teams within the hospitality industry have been working on ways to operate safely in line with social distancing guidelines, Kobas have been working on ways to help with new technology developments.

Recently, we announced […]

Full article

Customer Interaction Centre

| Comments Off on Customer Interaction Centre

Kobas has always been involved in everything your business does, across our four pillars: EPoS and In-Venue Systems, Operations, Staffing and Customers. Today, we are pleased to announce the arrival of a significant upgrade to the Customers pillar.

We can now unveil the initial release of what we are calling your Customer Interaction Centre (CIC), a cutting edge portal that […]

Full article

The Enhanced Customer Loyalty Report

| Comments Off on The Enhanced Customer Loyalty Report

This month we’ve re-launched the Customer Loyalty Report, so this post highlights the major changes and showcase features. All the information shown below can be exported as a CSV allowing for custom analysis in Excel or similar software.

Loyalty Scheme Members

Establishing a positive relationship with your regular customers is a vital part of growing a successful hospitality business. To do so […]

Full article