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Category Archive: Delight Your Customers

Customer Interaction Centre

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Kobas has always been involved in everything your business does, across our four pillars: EPoS and In-Venue Systems, Operations, Staffing and Customers. Today, we are pleased to announce the arrival of a significant upgrade to the Customers pillar.

We can now unveil the initial release of what we are calling your Customer Interaction Centre (CIC), a cutting edge portal that […]

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The Enhanced Customer Loyalty Report

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This month we’ve re-launched the Customer Loyalty Report, so this post highlights the major changes and showcase features. All the information shown below can be exported as a CSV allowing for custom analysis in Excel or similar software.

Loyalty Scheme Members

Establishing a positive relationship with your regular customers is a vital part of growing a successful hospitality business. To do so […]

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