Neil is responsible for the sustained growth of the business and for keeping our technology super-keen. Prior to joining Kobas, Neil has over a decade of experience running an online marketing platform, and before that engineered solutions for the MoD. He loves working in growing software companies and he loves the hospitality industry - what a combo!
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We are pleased to announce a great new feature supporting Take Away and Delivery businesses. Kobas EPoS now supports Order Tracking, which allows orders to be marked as In Preparation, then Ready and finally Dispatched.
Orders placed on a till or using our online ordering partner Preoday will appear in the “Preparation” section, which will automatically update in real time. This […]
Cash continues to fall from favour across the UK economy as a whole, and the hospitality sector is no exception. Cash now accounts for only 20% of takings in the average Kobas venue, down from 38% in 2016.
The advantages are clear: less chance of violent robbery, reduced chance of theft from disgruntled employees, no more trips to the bank to […]
Kobas EPoS has always required users to log in using a four digit PIN. This method of authentication was chosen because it was ubiquitous. Any device, from an iPad to a giant touch screen, can support PIN authentication.
We have recognised though that PINs are a compromise position, both in terms of speed and security, so we’ve […]
Voids, Table Moves and Reprints – Keep the Kitchen in the Loop
Mistakes happen, and people change their minds. An order can be added to the wrong tab, a group of people can choose to move from one table to another, an extra item could be accidentally added to an order, or a customer can change their mind having placed their […]
| Comments Off on The Enhanced Customer Loyalty Report
This month we’ve re-launched the Customer Loyalty Report, so this post highlights the major changes and showcase features. All the information shown below can be exported as a CSV allowing for custom analysis in Excel or similar software.
Loyalty Scheme Members
Establishing a positive relationship with your regular customers is a vital part of growing a successful hospitality business. To do so […]
Kobas Virtual EPoS is a new product for hospitality operators running “cloud”, “ghost” or “dark” kitchens that only serve delivery customers. With initiatives such as Deliveroo Editions becoming increasingly popular, the challenge of running a delivery-only kitchen in harmony with the rest of the business is rising up the agenda.
Any delivery kitchen still needs many of the services Kobas provides: […]
We’ve enjoyed a strong start to 2019 at Kobas with 12% net growth in EPoS venues. Our all-new stock system has launched and is now running 10 client groups; we hope to complete that upgrade for everyone this coming quarter.
On average our clients performed 9.5% better in 2019 Q1 than 2018 Q1 which seems strong, but a combination of […]