Neil is responsible for the sustained growth of the business and for keeping our technology super-keen. Prior to joining Kobas, Neil has over a decade of experience running an online marketing platform, and before that engineered solutions for the MoD. He loves working in growing software companies and he loves the hospitality industry - what a combo!
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Cash continues to fall from favour across the UK economy as a whole, and the hospitality sector is no exception. Cash now accounts for only 20% of takings in the average Kobas venue, down from 38% in 2016.
The advantages are clear: less chance of violent robbery, reduced chance of theft from disgruntled employees, no more trips to the bank to […]
Kobas EPoS has always required users to log in using a four digit PIN. This method of authentication was chosen because it was ubiquitous. Any device, from an iPad to a giant touch screen, can support PIN authentication.
We have recognised though that PINs are a compromise position, both in terms of speed and security, so we’ve […]
Voids, Table Moves and Reprints – Keep the Kitchen in the Loop
Mistakes happen, and people change their minds. An order can be added to the wrong tab, a group of people can choose to move from one table to another, an extra item could be accidentally added to an order, or a customer can change their mind having placed their […]
| Comments Off on The Enhanced Customer Loyalty Report
This month we’ve re-launched the Customer Loyalty Report, so this post highlights the major changes and showcase features. All the information shown below can be exported as a CSV allowing for custom analysis in Excel or similar software.
Loyalty Scheme Members
Establishing a positive relationship with your regular customers is a vital part of growing a successful hospitality business. To do so […]
Kobas Virtual EPoS is a new product for hospitality operators running “cloud”, “ghost” or “dark” kitchens that only serve delivery customers. With initiatives such as Deliveroo Editions becoming increasingly popular, the challenge of running a delivery-only kitchen in harmony with the rest of the business is rising up the agenda.
Any delivery kitchen still needs many of the services Kobas provides: […]
We’ve enjoyed a strong start to 2019 at Kobas with 12% net growth in EPoS venues. Our all-new stock system has launched and is now running 10 client groups; we hope to complete that upgrade for everyone this coming quarter.
On average our clients performed 9.5% better in 2019 Q1 than 2018 Q1 which seems strong, but a combination of […]
It’s 2019, so I’d like to start by wishing our followers, clients, and their customers a Happy New Year!
We are proud to have concluded 2018 with a useful 14% net growth in Kobas venues across the calendar year. While this isn’t as remarkable as the 88% growth posted in 2017, last year was notably tougher for […]