Neil is responsible for the sustained growth of the business and for keeping our technology super-keen. Prior to joining Kobas, Neil has over a decade of experience running an online marketing platform, and before that engineered solutions for the MoD. He loves working in growing software companies and he loves the hospitality industry - what a combo!
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Voids, Table Moves and Reprints – Keep the Kitchen in the Loop
Mistakes happen, and people change their minds. An order can be added to the wrong tab, a group of people can choose to move from one table to another, an extra item could be accidentally added to an order, or a customer can change their mind having placed their […]
| Comments Off on The Enhanced Customer Loyalty Report
This month we’ve re-launched the Customer Loyalty Report, so this post highlights the major changes and showcase features. All the information shown below can be exported as a CSV allowing for custom analysis in Excel or similar software.
Loyalty Scheme Members
Establishing a positive relationship with your regular customers is a vital part of growing a successful hospitality business. To do so […]
Kobas Virtual EPoS is a new product for hospitality operators running “cloud”, “ghost” or “dark” kitchens that only serve delivery customers. With initiatives such as Deliveroo Editions becoming increasingly popular, the challenge of running a delivery-only kitchen in harmony with the rest of the business is rising up the agenda.
Any delivery kitchen still needs many of the services Kobas provides: […]
We’ve enjoyed a strong start to 2019 at Kobas with 12% net growth in EPoS venues. Our all-new stock system has launched and is now running 10 client groups; we hope to complete that upgrade for everyone this coming quarter.
On average our clients performed 9.5% better in 2019 Q1 than 2018 Q1 which seems strong, but a combination of […]
It’s 2019, so I’d like to start by wishing our followers, clients, and their customers a Happy New Year!
We are proud to have concluded 2018 with a useful 14% net growth in Kobas venues across the calendar year. While this isn’t as remarkable as the 88% growth posted in 2017, last year was notably tougher for […]
| Comments Off on Notice of planned Kobas Cloud maintenance event: Monday 24th December 2018
There will be no interruption to Kobas EPoS service.
Maintenance window is 4am to 7am on Christmas Eve – Monday 24th December 2018.
Kobas Cloud, Loyalty and Recruitment services will be largely unavailable during this window.
Status updates will be clearly communicated on our Twitter feed during this maintenance.
As a result of our annual infrastructure review, we are upgrading our main […]
Holiday season is over, and the world of technology for hospitality is certainly being rustled by the winds of change. The wider hospitality market continues to feel pressure, but we have plenty of interesting new concepts reaching out to us, and important Kobas news too.
2018’s third quarter saw plenty of Kobas installations, but sadly enough venue closures to prevent any […]
How refreshing to write a summer report in a week that really does feel like summer. We are having some works done in our London office and at one point I was lugging furniture around temperatures exceeding 30°C; that was a warm experience!
2018’s second quarter has yielded a steady 6% net growth in Kobas EPoS venues despite the market looking […]
Working at Kobas puts us in a wonderful cross-over space between London’s web technology scene, and the UK’s burgeoning hospitality industry. That means we get to work with fascinating new technology to constantly improve the Kobas platform, and it also means we get sneak previews of hundreds of bars, pubs, cafés, clubs and restaurants.